Terms and Condition

TERMS OF USE

Thank you for visiting the http://www.edenlab.com.au Website (the “Site”). The www.edenlab.com.au is a website dedicating for the supply and information of laboratory equipment, measurement & Testing equipment, Balances & Scales, Microscope, Laboratory Consumables, and vacuum pump/Leak Detection/Residual Gas analyser to consumers in Australia. The Site is designed to provide a convenient, private and informative retail experience for consumers to purchase products essential for research, production and R&D purposes. Accessible 24 hours a day, 7 days a week, the www.edenlab.com.au online store offers an easy and convenient method of ordering laboratory and research equipment online, along with a wealth of product related information.

www.edenlab.com.au want each visitor to the Site (“you”) to have a safe, pleasurable visit, so we have established the following terms and conditions so that we both know what to expect from each other. By using the Site you agree to be bound by the terms following. Please read them carefully. Your usage of the Site indicates your acceptance of these terms and conditions. Your placement of an order also indicates your acceptance of these terms and conditions.

INFORMATION DISCLAIMER

All information provided on this site is as per Manufacturers’ specification. Customers need further information should contact Eden Lab direct for clarification.

COPYRIGHT AND TRADEMARK NOTICE

This site is owned and operated by www.edenlab.com.au. Unless otherwise specified, all material appearing on this site, including the text, site design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively “Content”) as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws.

DISCLAIMER & LIMITATION OF LIABILITY FOR PRODUCTS SOLD EXCEPT AS EXPRESSLY STATED HEREIN, www.edenlab.com.au MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE SITE.

DISCLAIMER FOR USE OF SITE

YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK. IN NO EVENT WILL www.edenlab.com.au, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES, THIRD-PARTY CONTENT PROVIDERS OR THE LIKE WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. IN ADDITION www.edenlab.com.au, DO NOT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, OR USE OF THE INFORMATION, CONTENT, SERVICE, OR PRODUCTS PROVIDED THROUGH THE SITE.

SHIPPING INFORMATION

Eden Lab uses local Courier services for all deliveries. All parcels will be delivered to the provided address and will require a signature on receipt. It is recommended to provide a work address for delivery with contact name and phone number. Due to security issues, the parcel cannot be left unattended.

Orders will be packaged in accordance with manufacturer’s recommendation. For all purchases online, the payment in advance is required. Standard import freight charges, custom duty and local freight cost is included in the price display on www.edenlab.com.au website. He GST is excluded and will be added when making a purchase.

Eden Lab will dispatch most orders within 2 to 8 weeks from the receipt of payment. The delivery lead time may varies depending of the product type and manufacturer’s lead time at the time of order. The customer service executive will contact via email with more precise delivery lead time after payment has been received. You will be notified via phone or email if there are any delays in obtaining any items on your order. Please contact us if you would like an alternative product or other arrangement. Order processing and delivery times may vary in peak times such as Christmas, Valentine’s Day, Mother’s Day, Father’s Day and some catalogue promotions. Contact us for more information.

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